Sunday, May 29, 2005

Comcast sucks

And Comcast wonders why I won't use them for internet service...
I turned on the TV this morning to watch Sunday Morning on CBS, unfortunately the cable is out, again. Good thing I get internet access from the phone company who gives me 5-9's (99.999%) reliability. I'm lucky if Comcast can even give me 2-9's of reliability. I couldn't even call them to complain because their customer service line is busy (I wonder why?) and their web site is completely useless. Their site doesn't give you any information about service problems and instead just tries to sell you stuff, which even that it can't do well. It's too bad there's no real choice of provider because given the chance I'd switch to another company pretty quick.

No comments: